Emergence Communications

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in-house

As well as providing high speed, high bandwidth access to the Internet, Emergence also offers a wide range of value added services to compliment different market sectors. One such value added service is the Emergence In-House service. This service is structured towards hotels and special events companies that require their guests to have access to high speed connectivity that can be used and paid for in a variety of different ways.

The In-House solution is ideal for hotels, apartments, office buildings, campuses, special events and other multi-tenant locations. The in-house solution works with in-building LAN infrastructures, including Long-Reach Ethernet (LRE), Ethernet, Cable and Wireless LAN products to provide a complete solution that enables property owners to market and operate broadband access services. Customizable portals, advertising platforms, and tiered service levels allow property owners to generate incremental revenue. In-House supports multiple authentication and billing options, including credit card, RADIUS, property management system and access codes.

Connect screens can be customized to provide a targeted end customer experience and create incremental revenue streams

Key Features and Benefits

Access—In-House enables user access regardless of their network interface configurations. Computer users can connect to the network using interfaces configured for Dynamic Host Configuration Protocol (DHCP) or static IP addressing methods. This plug-and-play capability provides access to the greatest number of users.
Authentication—In-House supports multiple authentication methods. These methods include Remote Access Dial-In User Service (RADIUS) authentication to either local or remote RADIUS servers for prepaid users or service subscribers, credit card authentication, access code authentication (especially for hotel meeting rooms), and automated authentication based on known port location in a hotel guest room.
Accounting —In-House accounts for usage and collects payment using multiple methods, including:

Direct posting of charges to a hotel property management system (PMS) for users connecting from guest rooms
Charge processing by a remote credit card processing service; this enables payment from any location on a property
Subscription or prepaid users can authenticate and have their usage tracked via RADIUS and pay through offline methods